FAQs

Our approach is novel and we have had success with many others who have “failed” previous treatments.

The cost will vary based on your insurance. We are happy to help guide you through this process and find the answers prior to any commitment.

All you need is to send us your email, DOB, and your insurance card, and we can contact you from there with more answers!

We provide free consultations to determine this prior to any commitments or payments. If we do not think we can help you, we can refer you to someone who can!

Thanks to Direct Access, you do not need a doctor’s referral or prescription to receive treatment from a physical therapist. Direct Access is the legal right that enables patients in all fifty states and the District of Columbia to access physical therapy services and programs directly.

Do keep in mind that Direct Access does not apply to insurance carriers, who may require a referral or prescription. Reach out to your insurance provider to confirm the details.

Maverick Physiotherapy, we understand the importance of flexibility and convenience when it comes to managing your healthcare needs. That’s why we’ve made scheduling an appointment at our St Paul, MN location a seamless and hassle-free experience. With various appointment times, including morning and evening options, we’re committed to accommodating your busy schedule.

To book your appointment, give us a call at 612-642-1847 or click here to request an appointment through our user-friendly online platform. Our dedicated team is ready to assist you and answer any questions.

It’s important that you understand our office policies so you can focus on your physical therapy, not administrative concerns. Please take note of the following policies:

• Appointment cancellation policy: We understand that sometimes appointments need to be rescheduled or canceled. Please let us know at least 24 hours in advance if you need to cancel or reschedule your appointment to avoid a cancellation fee.
  Any missed appointments that have not been rescheduled at least 24 hours in advance will result in a non-refundable charge of $25 dollars.
• Payment policy: Payment is due at the time of service. We accept various forms of payment, including cash, check, and credit card. Please let us know if you have any questions or concerns about payment.
• Insurance policy: We accept most insurance plans and will work with you to ensure that you receive the best possible care within the confines of your insurance coverage. Please bring your insurance card to your appointment, and let us know if you have any questions about your coverage.
• Privacy policy: We take your privacy seriously and follow strict HIPAA guidelines to ensure the confidentiality of your personal and medical information. Please let us know if you have any concerns about your privacy or would like to review our privacy policy.
• Arrival policy: Please arrive on time for your appointment to ensure you receive your session’s full benefit. If you arrive late, we may need to reschedule your appointment or adjust the length of your session to accommodate other patients.
• Communication policy: We encourage open and honest communication with our patients and welcome any questions or concerns you may have about your treatment plan or progress. Please let us know if there is anything we can do to improve your experience.
• COVID-19 policy: If you have been exposed to the COVID-19 virus or are experiencing any COVID-19 symptoms, please reschedule your appointment with our front desk so that we can maintain a safe, healthy environment for our patients and employees.

At Maverick Physiotherapy, we are committed to providing excellent care with minimal fuss. If you have any questions or concerns about our office policies, please do not hesitate to contact us.

Our physical therapists know the importance of measuring your impairments and functional limitations so we can better design a customized treatment plan and more easily track your progress during the course of your treatment. 

We’ll look at objective measurements of your physical capabilities, including specific tests of  fitness such as the following:

• Heart rate and blood pressure
• Range of motion
• Strength (i.e., power, speed, endurance)
• Functional mobility
• Coordination and agility

We’ll also look at impairments that can impact your comfort and physical ability, including the following:

• Pain
• Swelling
• Weakness
• Loss of motion
• Paresthesias (prickling or tingling sensations)

Functional limitations are the final piece of the puzzle. These limitations affect your ability to do everyday tasks like the following:

• Sitting
• Standing
• Squatting and lunging
• Walking and stepping up and down
• Running and jumping

By tracking your overall fitness markers, physical impairments, and functional abilities throughout the course of your treatment, our physical therapists have an objective picture of your progress, allowing us to adjust your treatment plan accordingly.

However, we also want to hear from you. Your feedback and personal assessments are an invaluable part of this process, as they help us more fully understand your improvements, regressions, or stagnation. If your therapy deviates from its expected path, our therapists will reassess the situation and make necessary adjustments or recommendations for further evaluation or treatments.

Our ultimate goal is to help you notice tangible improvements in your performance, functionality, and overall well-being. Tracking your impairments, limitations, and progress are all key to accomplishing that goal.

You can trust our evidence-based expertise to help you achieve your sports and fitness goals!

Appointment durations vary based on individual needs. That said, initial sessions typically last between 1 hour and 1 hour and 15 minutes. Subsequent sessions generally range from 45-60 minutes. 

Generally speaking, your therapist will want to see you more often in the early stages of your therapy, as this will help them assess your progress and confirm you’re on the right treatment plan. At first, you’ll likely attend sessions twice a week, then space them out as you proceed through treatment.

Our therapists will work with you to determine the best length and frequency of your appointments to ensure your optimal progress.

We understand that navigating insurance can be complex, which is why our team at Maverick Physiotherapy is here to help answer your questions and provide guidance. We recommend contacting your insurance carrier to confirm coverage based on your specific policy.

You can also visit our insurance plans page for more information or contact our St Paul, MN physical therapy office for assistance.

For your convenience, we provide a variety of payment alternatives.

At Maverick Physiotherapy, we believe that everyone deserves access to quality care, regardless of their insurance status. For patients without insurance, we offer cash-based options and payment plans payable at the time of service. Don’t hesitate to contact our St Paul, MN clinic to discuss costs and payment arrangements.

Your well-being is our priority, and our dedicated team at Maverick Physiotherapy is committed to guiding you through every step of your physical therapy journey.

We’re dedicated to ensuring your experience at our St Paul, MN physical therapy clinic is as smooth and hassle-free as possible. To help you prepare for your first visit, read over this list of essential items and information, all of which will help maximize your time during your initial visit:

• If you’re using insurance, please have your insurance information available when you call us to schedule your appointment.
• Complete our online patient forms, print them out, and bring them to your appointment. If you’re unable to do so or lack access to a printer/computer, please arrive early to complete these forms at our office.
• Arrive at least 15 minutes before your appointment to finalize any remaining paperwork and ensure a timely start to your evaluation.
• Wear comfortable clothing that provides easy access to the areas requiring treatment.
• Bring your insurance information (we will make a copy of your card) if you plan to use insurance for your treatment.
• Provide any relevant referrals, prescriptions, and test results from your referring physician, nurse practitioner, or physician assistant.
• Regarding automobile accidents or worker’s compensation claims, please bring the contact information for your case manager or insurance adjuster and the claim number.

At Maverick Physiotherapy, we are committed to delivering exceptional care and support throughout your physical therapy journey.

We look forward to welcoming you to our clinic!